What Is StoreProtect?
StoreProtect is an extension to our standard contract that allows us to accept liability for loss or damage to your goods in certain circumstances.
Our liability under StoreProtect is accepted on a new replacement basis for most goods you store. However, there are restrictions for some items, such as jewellery, watches, furs, fine art, beers, wines, and electrical items. We cannot offer StoreProtect for motorcars stored outside a unit or food/perishable items.
Please read our Self Storage Agreement and StoreProtect Addendum for full details of the protection we can provide.
To benefit from StoreProtect, you must declare an appropriate new replacement value for all goods stored (known as the Maximum Replacement Value). This figure must be adequate to include all goods at all times.
If you do not opt for StoreProtect, our standard terms limit our liability for your goods to a maximum of £100. You are also required to arrange insurance at your own expense for your stated Maximum Reinstatement Value for the duration of storage.
How Do I Calculate My Maximum Replacement Value?
We must understand the total value of all goods stored with us, even if you arrange insurance elsewhere. It is, therefore, a requirement for all customers to declare a suitable Maximum Replacement Value and to ensure it remains adequate for the storage period.
Your Maximum Replacement Value must represent the total current cost of replacing all stored property as new, except the following items where the replacement cost
is calculated differently:
household linen and clothing, motorcars, motorbikes, boats, caravans, motorhomes, and any other motorised vehicle, where the Replacement Value allows for the age, quality, degree of use, existing damage, and consequent market value.
any goods which cannot be purchased new (such as antiques or works of art, for example), where the replacement value shall be the current market value; and
documents, where the Replacement Value shall be calculated as the physical cost of replacing the documents and/or cost of reprintung, re-issue and/or reconstitution, but excluding the value of the information contained in the documents.
If you opt for StoreProtect:
If the Maximum Replacement Value you provide is less than the actual total Replacement Value of all of your property stored at the time of loss or damage, then our liability under StoreProtect will be reduced to reflect the proportion that your Maximum Replacement Value bears to the actual total Replacement Value ("Proportional Reduction").
For example: if the total replacement value of your property is £10,000, but you have declared a Maximum Replacement Value of £5,000, our liability will be reduced by 50%. So, if £3,000 worth of Your Property is lost or damaged, our liability would be £1,500. Please read our Self Storage Agreement and StoreProtect Addendum for further information.
Making Storage Simple
It’s easy to store your belongings with Dickens Self Storage, whether you need a small, large or direct vehicle access unit.
If you are unsure of your storage needs, and would like one of our helpful team to assist you at your convenience why not request a call back?
Established for over 100 years
Dickens have one of the most respected and well established names in the region, having operated businesses on Teesside for over 100 years.
Dickens has built a reputation for providing a friendly and reliable service to their customers.
Storing your possessions with Dickens Self Storage means you can store with confidence and receive the highest standards in customer care at a very competitive price.
A PERSONAL SERVICE THAT’S
SECOND TO NONE
What our customers say about us
Domestic storage not what you’re looking for? Own a Business?
Require more space or parcels to be sent or received on your behalf?
Then check out our business services
Easy access.
You can access your unit as many times as you like during office hours, knowing it is protected with round the clock security. Additionally, each unit is fitted with an individual alarm. 24hr units are available.
No long contracts.
Unlike commercial rental properties where you tied in to a contract, we have a easy in/easy out policy where you can move in immediately, and move out with only a 7 days’ notice period.
First 8 weeks half price.*
You won’t pay a penny extra on the rent of your unit for a whole year. In addition, we’re happy to offer eight weeks half price storage when you choose Dickens Self Storage. *Minimum 8 weeks stay.
